F.A.Q.

Q: DIFFERENCE BETWEEN A VOLUNTEER & SERVICE USER?

A Volunteer is a person who freely offers their time to support the Country Centre. Volunteers are internally vetted and Disclosure and Barring Service (DBS) cleared, previously called Criminal Records Bureau (CRB). Responsibilities include supervising Sessions, providing one to one support, and supporting our staff. Interested? Get in touch!

A Service User is a person who accesses social care, which can be funded in lots of ways (see 'What payment options are available?'). The Country Centre exists to provide a safe, work-based, learning environment for adults with learning disabilities to build confidence, experience and friendships.

Q: WHAT PAYMENT OPTIONS ARE AVAILABLE?

There are lots of ways to pay, including directly from Social Services, 'Direct Payments' or from your 'In Control' Individual Budget as well as privately.

Not sure where to start or would like some friendly advice? Call or visit us today.

Your local council will be able to provide more information on learning disability support services and eligibility.

Q: IS THERE WHEELCHAIR ACCESS AND FACILITIES?

Yes.  There is ramp access to the front and rear of the building as well as a disabled toilet.  We may also be able to accommodate any special access or facility requirements.

Q: DO I NEED A CARER TO ACCOMPANY ME?

Well, it depends. We recommend coming to see what we do and ask us any questions that you may have.

When joining us, we carry out a detailed risk assessment, which covers ability, behaviour, medication and more to ensure that suitable support is in place.

Q: DO YOU OFFER TRANSPORT FOR PICK UP & DROP OFF?

No, not at the moment at least. There are regular buses from Northampton town centre that stop right next to us. If transport is an issue, get in a touch as there are other ways that we can help.

See Contact Us page for bus services.